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Patching Exchange? Don’t Overlook Outlook

When Microsoft performs an Exchange Risk Assessment Program (ExRAP) with a customer there are several work items related to patching.  We discuss how the:

  • Server hardware, firmware and drivers get updated
  • Server OS gets updated
  • Desktop OS gets updated
  • AV gets updated
  • Exchange Service Packs and Rollups get installed

Most customers have an appreciation for properly managing and maintain the above, though … Read the rest “Patching Exchange? Don’t Overlook Outlook”

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How To Read Exchange Autodiscover Response In Outlook

Demystifying Outlook Auto-Configuration – Part One

Sunny Outlook Logo

Exchange administrators will inevitably run into issues with the interaction between the Outlook client and Exchange server. So how can we identify the configuration data that is sent to Outlook from the Exchange server, and troubleshoot?

This article will describe how to analyse the data returned to Outlook to assist with troubleshooting Exchange s… Read the rest “How To Read Exchange Autodiscover Response In Outlook”