250 Hello - Outlook

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Windows 10 Poor Graphics Performance – Part Deux

Posted on 11th May 2016 by Rhoderick Milne [MSFT]

Things were running great with my new machine a Lenovo W541 until recently. When browsing email in Outlook it would take several seconds to collapse/expand folders and when selecting an email to read it took several seconds to render the view. Highly frustrating.

As noted in a previous post and a semi-related one related to Outlook displaying corrupted information, one of the first things to revie… Read the rest “Windows 10 Poor Graphics Performance – Part Deux”

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Office 2013–SP1 Now Required

Posted on 3rd September 2015 by Rhoderick Milne [MSFT]

In the last several customer engagements, there has been a trend to not install updates for Office 2013. Some admins thought that there was no service pack available, and others thought that the RTM build of Office 2013 was still in support. Unfortunately neither are correct viewpoints.

This means that you now need to have Office 2013 SP1 deployed on all relevant machines, as the … Read the rest “Office 2013–SP1 Now Required”

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Outlook Prompts For Domain Certificate Unexpectedly

Posted on 10th June 2015 by Rhoderick Milne [MSFT]

Ran into an issue where this Outlook 2010 SP2 client, build 14.0.7113.5000, was throwing up unexpected certificate errors for the domain. This is the Tailspintoys.ca domain.

User-1@tailspintoys.ca was complaining about the below certificate error:

Looking at the error message, the fact that it is the domain (tailspintoys.ca), and not a FQDN is a hint. More on that later…

All of the Exchange URLs are … Read the rest “Outlook Prompts For Domain Certificate Unexpectedly”

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Unable to Reply to Old Emails Due to legacyExchangeDN

Posted on 3rd June 2015 by Rhoderick Milne [MSFT]

This is one of those ye olde issues that keep coming back up in Exchange. Have you every removed a mailbox, re-created it with the exact same SMTP address and then some people complain that they cannot send to the mailbox?

This can happen in a few circumstances. For example if the Exchange administrator has an “oops” and accidently deletes the account. If they do not use the AD DS recycle bin f… Read the rest “Unable to Reply to Old Emails Due to legacyExchangeDN”

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Office 365 Error – Cannot Start Microsoft Outlook–Quick Check

Posted on 1st May 2015 by Rhoderick Milne [MSFT]

Upon launching Outlook and trying to connect to an Office 365 mailbox you may be greeted with an error message which states that “Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened”. The error then continues to state that ”Microsoft Exchange is not available. Either there are network problems or the Exchange… Read the rest “Office 365 Error – Cannot Start Microsoft Outlook–Quick Check”

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Outlook December 2014 Updates

Posted on 14th December 2014 by Rhoderick Milne [MSFT]

The below is an excerpt from the December 2014 Office and Outlook updates. This was the first release of an Outlook 2010 build which supported MAPI/HTTP.

However there were some serious issues, and the documentation states that the January 2015 build is the first release that should actually be used.

Description of the Office updates: December 9, 2014

KB2899591 for Outlook 2010 December 9, 2014

… Read the rest “Outlook December 2014 Updates”

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Office 2010 SP2–You Did Upgrade, Right?

Posted on 14th October 2014 by Rhoderick Milne [MSFT]

Six months ago, we discussed that Office 2010 SP1 support was drawing to a close. This means that you now need to have Office 2010 SP2 deployed on all relevant machines as the end of Office 2010 SP1 support is the 14th of October 2014.

The Microsoft support lifecycle site has the above details.

One thing to note here! Since I am focused on messaging, the main thingy in the Office stack that I work on… Read the rest “Office 2010 SP2–You Did Upgrade, Right?”

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Outlook 2013 Distorted Display Issues

Posted on 8th July 2014 by Rhoderick Milne [MSFT]

After a recent video driver update, my corporate Outlook client started to do some strange things. Within Office 2013, the screen output would be distorted. Menu bars were not painted properly until I mouse-over them again, or moved Office programs around. Other times the display would look corrupted and the navigation tree would not be properly rendered.

Update 16-7-2014: Adding link to Office 2… Read the rest “Outlook 2013 Distorted Display Issues”

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Office 2010 SP2– Do You Need To Upgrade?

Posted on 14th April 2014 by Rhoderick Milne [MSFT]

Now that the Windows XP, Office 2003 and Exchange 2010 SP2 support expiration date has come and gone, the world is still turning, and we are not in a state of Armageddon! *

That said, focus now needs to be on Office 2010 as it is 6 months until support ends for Office 2010 SP1 on the 14th of October 2014. At that point all Office 2010 installations need to be on SP2. This is detailed in the note… Read the rest “Office 2010 SP2– Do You Need To Upgrade?”

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Outlook Unable To Connect To Exchange –Default Gateway Not Found

Posted on 27th March 2014 by Rhoderick Milne [MSFT]

When doing some recent customer work for Exchange 2013, I ran into an annoying issue in one of my labs. Outlook 2013 refused to connect to Exchange 2013. A witch hunt then ensued to ensure that all of my Outlook Anywhere, Autodiscover and authentication settings were correct. Well it turns out that they were, and this was just a client side issue. Legacy IIS permissions when coexisting with E… Read the rest “Outlook Unable To Connect To Exchange –Default Gateway Not Found”